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1

Using self-service technology to reduce customer waiting times

Kokkinou, Alinda, Cranage, David A.

Journal:

International Journal of Hospitality Management

Année:

2013

Langue:

english

Fichier:

PDF, 576 KB

english, 2013

2

Green strategies for hotels: Estimation of recycling benefits

Singh, Nripendra, Cranage, David, Lee, Seoki

Journal:

International Journal of Hospitality Management

Année:

2014

Langue:

english

Fichier:

PDF, 707 KB

english, 2014

3

Personalisation–privacy paradox: The effects of personalisation and privacy assurance on customer responses to travel Web sites

Chung Hun Lee, David A. Cranage

Journal:

Tourism Management

Année:

2011

Langue:

english

Fichier:

PDF, 641 KB

english, 2011

4

How anchoring and self-confidence level influence perceived saving on tensile price claim framing

Qiu, Landie, Cranage, David, Mattila, Anna S

Journal:

Journal of Revenue and Pricing Management

Année:

2016

Langue:

english

Fichier:

PDF, 308 KB

english, 2016

5

A comparison of time series and econometric models for forecasting restaurant sales

Cranage, David A., Andrew, William P.

Journal:

International Journal of Hospitality Management

Année:

1992

Langue:

english

Fichier:

PDF, 904 KB

english, 1992

6

The impact of choice on fairness in the context of service recovery

Baron, Steve, Mattila, Anna S., Cranage, David

Journal:

Journal of Services Marketing

Année:

2005

Langue:

english

Fichier:

PDF, 490 KB

english, 2005

7

Effect of Nutrition Information in Perceptions of Food Quality, Consumption Behavior and Purchase Intentions

Cranage, David A., Conklin, Martha T., Lambert, Carolyn U.

Journal:

Journal of Foodservice Business Research

Année:

2004

Langue:

english

Fichier:

PDF, 657 KB

english, 2004

8

Plan to do it right: and plan for recovery

Journal:

International Journal of Contemporary Hospitality Management

Année:

2004

Langue:

english

Fichier:

PDF, 89 KB

english, 2004

9

Estimation of GHG emission from hotel industry

Singh, Nripendra, Cranage, David Allen, Nath, Amar

Journal:

Année:

2014

Langue:

english

Fichier:

PDF, 110 KB

english, 2014

10

Customer Uncertainty Dimensions and Online Information Search in the Context of Hotel Booking Channel

Lee, Chung Hun, Cranage, David A.

Journal:

Journal of Hospitality Marketing & Management

Année:

2010

Langue:

english

Fichier:

PDF, 233 KB

english, 2010

11

[IEEE 2011 Winter Simulation Conference - (WSC 2011) - Phoenix, AZ, USA (2011.12.11-2011.12.14)] Proceedings of the 2011 Winter Simulation Conference (WSC) - Modeling human behavior in customer-based processes: The use of scenario-based surveys

Kokkinou, Alinda, Cranage, David A.

Année:

2011

Langue:

english

Fichier:

PDF, 191 KB

english, 2011

12

The Influence of Learning Style on Hospitality and Tourism Students' Preference for Web Assignments

Cranage, David, Lambert, Carolyn U., Morais, Duarte, Lane, Jill L.

Journal:

Journal of Hospitality & Tourism Education

Année:

2006

Langue:

english

Fichier:

PDF, 349 KB

english, 2006

13

Customer Health Perceptions of Selected Fast-Food Restaurants According to Their Nutritional Knowledge and Health Consciousness

Hwang, JungJin, Cranage, David

Journal:

Journal of Foodservice Business Research

Année:

2010

Langue:

english

Fichier:

PDF, 138 KB

english, 2010

14

What you get is not what you saw: exploring the impacts of misleading hotel website photos

Kuo, Pei-Jou, Zhang, Lu, Cranage, David A.

Journal:

International Journal of Contemporary Hospitality Management

Année:

2015

Langue:

english

Fichier:

PDF, 204 KB

english, 2015

15

Practical time series forecasting for the hospitality manager

Journal:

International Journal of Contemporary Hospitality Management

Année:

2003

Langue:

english

Fichier:

PDF, 189 KB

english, 2003

16

College Students’ Health Perceptions of Individual Fast Food Menu Items According to Nutrition Knowledge and Health Consciousness

Hwang, Jungjin, Cranage, David A.

Journal:

Journal of Foodservice Business Research

Année:

2015

Langue:

english

Fichier:

PDF, 316 KB

english, 2015

17

Factors Affecting Breakfast Intake in Children

Butcher-Powell, Loreen Marie, Bordi, Peter L., Borja, Marianne, Cranage, David, Cole, Constance

Journal:

Topics in Clinical Nutrition

Année:

2003

Langue:

english

Fichier:

PDF, 96 KB

english, 2003

18

Service failure of intermediary service: impact of ambiguous locus of control

Lee, Bo Youn, Cranage, David A.

Journal:

Journal of Travel & Tourism Marketing

Année:

2016

Langue:

english

Fichier:

PDF, 1.42 MB

english, 2016

19

A TASTE COMPARISON OF AN ISOLATED SOY PROTEIN CARBOHYDRATE-PROTEIN BEVERAGE AND AN ISOLATED WHEY PROTEIN CARBOHYDRATE-PROTEIN BEVERAGE

PETER L. BORDI, GEORGE SALVATERRA, CONSTANCE COLE, DAVID A. CRANAGE, MARIANNE BORJA, YOUNGSOO CHOI

Journal:

Journal of Foodservice

Année:

2003

Langue:

english

Fichier:

PDF, 521 KB

english, 2003

20

WHAT ADOLESCENTS THINK THEY KNOW ABOUT NUTRITION AFFECTS WHAT THEY FEEL ABOUT NUTRITION AND WHAT THEY EAT

PETER L. BORDI, DAVID A. CRANAGE, MARIANNE BORJA, CONSTANCE COLE

Journal:

Journal of Foodservice

Année:

2003

Langue:

english

Fichier:

PDF, 499 KB

english, 2003

21

CAN YOUNG ADULTS BE INFLUENCED TO EAT HEALTHIER SNACKS: THE EFFECTS OF CHOICE AND NUTRITIONAL INFORMATION ON TASTE, SATISFACTION AND INTENT TO PURCHASE

DAVID A. CRANAGE, MARTHA T. CONKLIN, PETER L. BORDI

Journal:

Journal of Foodservice

Année:

2003

Langue:

english

Fichier:

PDF, 691 KB

english, 2003

22

Apnoea of prematurity and arousal from sleep

Rosemary S.C. Horne, Sarah Andrew, Kristy Mitchell, David J. Sly, Susan M. Cranage, Bonnie Chau, T.Michael Adamson

Journal:

Early Human Development

Année:

2001

Langue:

english

Fichier:

PDF, 403 KB

english, 2001

23

An experimental chemically inactivated HIV-1 vaccine induces antibodies that neutralize homologous and heterologous viruses

Esther Race, Pino Frezza, D.Michael Stephens, David Davis, Natasha Polyanskaya, Martin Cranage, John S. Oxford

Journal:

Année:

1995

Langue:

english

Fichier:

PDF, 955 KB

english, 1995

24

Vaginal delivery of the recombinant HIV-1 clade-C trimeric gp140 envelope protein CN54gp140 within novel rheologically structured vehicles elicits specific immune responses

Rhonda M. Curran, Louise Donnelly, Ryan J. Morrow, Carol Fraser, Gavin Andrews, Martin Cranage, R. Karl Malcolm, Robin J. Shattock, A. David Woolfson

Journal:

Année:

2009

Langue:

english

Fichier:

PDF, 433 KB

english, 2009

25

The role of perceived corporate social responsibility on providing healthful foods and nutrition information with health-consciousness as a moderator

Lee, Kiwon, Conklin, Martha, Cranage, David A., Lee, Seoki

Journal:

International Journal of Hospitality Management

Année:

2014

Langue:

english

Fichier:

PDF, 828 KB

english, 2014

26

Service Recovery and Pre-Emptive Strategies for Service Failure: Both Lead to Customer Satisfaction and Loyalty, But for Different Reasons

Cranage, David A., Mattila, Anna S.

Journal:

Journal of Hospitality & Leisure Marketing

Année:

2006

Langue:

english

Fichier:

PDF, 669 KB

english, 2006

27

Relationship of Directors' Beliefs of Perceived Organizational Support and Affective Commitment to Point in Time of Development of School Wellness Policies

Conklin, Martha T., Lambert, Carolyn U., Brenner, Matthew, Cranage, David A.

Journal:

Journal of Foodservice Business Research

Année:

2009

Langue:

english

Fichier:

PDF, 104 KB

english, 2009

28

Consumers' Responses to Participation and Customization in Food Services: A Cultural Perspective

Kuo, Pei-Jou, Cranage, David A.

Journal:

Journal of Hospitality Marketing & Management

Année:

2010

Langue:

english

Fichier:

PDF, 143 KB

english, 2010

29

Willingness to Pay for Customization: The Impact of Choice Variety and Specification Assistance

Kuo, Pei-Jou, Cranage, David A.

Journal:

International Journal of Hospitality & Tourism Administration

Année:

2012

Langue:

english

Fichier:

PDF, 255 KB

english, 2012

30

Sharing the Responsibility for Service Failure with Customers: The Effects of Informed Choice and Outcome Foreseeability on Customer Loyalty and Exit

Cranage, David A., Sujan, Harish, Godbey, Geoffrey

Journal:

Journal of Hospitality & Leisure Marketing

Année:

2006

Langue:

english

Fichier:

PDF, 1.42 MB

english, 2006

31

Forecasting Occupancy Rates Using A Market Component Approach

Andrew, William P., Cranage, David A.

Journal:

The Journal of Hospitality Financial Management

Année:

1992

Langue:

english

Fichier:

PDF, 295 KB

english, 1992

32

Informed Choice

Journal:

Journal of Foodservice Business Research

Année:

2003

Langue:

english

Fichier:

PDF, 154 KB

english, 2003

33

The Relative Importance of Menu Attributes at Point of Menu Selection Through Conjoint Analysis

Lee, So Jung, Cranage, David A.

Journal:

Journal of Foodservice Business Research

Année:

2007

Langue:

english

Fichier:

PDF, 1.05 MB

english, 2007

34

Caregivers’ Reactions to Healthful Items and Nutrition Information on Children’s Menus

Lee, Kiwon, Conklin, Martha, Bordi, Peter, Cranage, David A.

Journal:

Journal of Foodservice Business Research

Année:

2015

Langue:

english

Fichier:

PDF, 410 KB

english, 2015

35

Why wait? Impact of waiting lines on self-service technology use

Kokkinou, Alinda, Cranage, David A.

Journal:

International Journal of Contemporary Hospitality Management

Année:

2015

Langue:

english

Fichier:

PDF, 203 KB

english, 2015

36

The Effects of Nutrition Information of Fast Food Menu Items on Consumer Evaluation Behaviors

Hwang, Jungjin, Cranage, David

Journal:

International Journal of Tourism Sciences

Année:

2011

Langue:

english

Fichier:

PDF, 1.42 MB

english, 2011

37

College Studentsʼ Use of Point of Selection Nutrition Information

Conklin, Martha T., Cranage, David A., Lambert, Carolyn U.

Journal:

Topics in Clinical Nutrition

Année:

2005

Langue:

english

Fichier:

PDF, 110 KB

english, 2005

38

Nutrition Information at Point of Selection Could Benefit College Students

Conklin, Martha T., Lambert, Carolyn U., Cranage, David A.

Journal:

Topics in Clinical Nutrition

Année:

2005

Langue:

english

Fichier:

PDF, 82 KB

english, 2005

39

An Assessment of Middle School Children's Knowledge and Attitudes of Nutrition and Their Effects on Eating Behaviors

Bordi, Peter L., Cranage, David A., Lambert, Carolyn, Smith, Julia

Journal:

Journal of Culinary Science & Technology

Année:

2005

Langue:

english

Fichier:

PDF, 753 KB

english, 2005

40

EDITORIAL COMMENTS

Cranage, David A.

Journal:

Journal of Foodservice Business Research

Année:

2007

Langue:

english

Fichier:

PDF, 619 KB

english, 2007

41

Causal Attributions and Overall Blame of Self-Service Technology (SST) Failure: Different from Service Failures by Employee and Policy

Lee, Boyoun, Cranage, David A.

Journal:

Journal of Hospitality Marketing & Management

Année:

2017

Langue:

english

Fichier:

PDF, 1.91 MB

english, 2017

42

Dynamic Changes in Arousal Threshold during Sleep in the Human Infant

Read, Paul A, Horne, Rosemary S C, Cranage, Susan M, Walker, Adrian M, Walker, David W, Adamson, T Michael

Journal:

Pediatric Research

Année:

1998

Fichier:

PDF, 70 KB

1998

43

Phase I Randomised Clinical Trial of an HIV-1CN54, Clade C, Trimeric Envelope Vaccine Candidate Delivered Vaginally

Lewis, David J., Fraser, Carol A., Mahmoud, Abdel N., Wiggins, Rebecca C., Woodrow, Maria, Cope, Alethea, Cai, Chun, Giemza, Rafaela, Jeffs, Simon A., Manoussaka, Maria, Cole, Tom, Cranage, Martin P.,

Journal:

Année:

2011

Langue:

english

Fichier:

PDF, 794 KB

english, 2011